How to file complaint?

If you need to make a complaint about our services, use the following four channels:

  1. Contact online customer service;
  2. Call the customer service hotline (Hong Kong: +852 3588 0489)
  3. Send email to [email protected];
  4. Send a written letter to the address: Magpie Securities 16/F 88 Hing Fat Street, Causeway Bay, Hong Kong